How Hyatt Won Us Over

In the past, we primarily stayed at Hilton Hotels. In fact we were, and still are, Diamond Members with Hilton Honors, Hilton’s Loyalty Rewards Program. But over the course of the last year, we’ve shifted our loyalty. And we primarily stay at Hyatt Hotels and Resorts now.

We didn't quit staying at Hilton because we had bad experiences. Because honestly, we did enjoy plenty of their hotels and resorts. But we do find the World of Hyatt program to be a bit more rewarding in terms of a rewards program. And we tend to think Hyatt’s top tier properties are a bit more aspirational and luxurious than the Hilton counterparts. 

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Hyatt’s Globalist Status, equivalent of Hilton’s Diamond Status, gives you lounge access or daily breakfast on all of your stays. And while Hilton’s Diamond status does as well, many Hilton properties are quite stingy with their breakfast. You’ll end up with a coffee, croissant and yogurt at a Hilton property. Or you’ll get a $20 dollar credit at a Waldorf Astoria hotel or resort. And trust us, that $20 doesn’t get you very far. Meanwhile at Hyatt, you’ll enjoy lounge access which offers daily breakfast or a full breakfast at the hotel’s restaurant. At the Park Hyatt St. Kitts, the breakfast benefit alone saves you $40-$50 per person, per day! And the breakfast is simply phenomenal. Hyatt excels with the top tier breakfast benefit. 

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Globalist members with Hyatt also enjoyed waived resort and destination fees on all stays, paid or points. That’s a huge savings. We just got back from the Andaz Costa Rica Resort at Papagayo Peninsula and the waived resort fee benefit saved us almost $200! Yes, Hilton also waives award fees. But only on award stays. Diamond members will still pay resort fees on all paid stays. Hyatt goes a step farther and waives parking fees for Globalist members on all award stays. 

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And finally, Hyatt offers top tier Globalist members four suite upgrades a year. That’s a confirmed suite upgrade that can be used on a paid or award stay. We’ve already used two suite upgrades this year at the Grand Hyatt Kauai and at the Andaz Mayakoba. 

Hyatt has a much smaller footprint than Hilton or Marriott. And at times, it can be a bit difficult finding a Hyatt Hotel or Resort in some locations. But we definitely enjoy the Hyatt hotels and resorts we do stay at. They tend to be more intimate, less corporate and more boutique, particularly the Andaz and Unbound Collection hotels and resorts. 

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Plus Hyatt has a fantastic program called Hyatt Privé. Hyatt Privé offers special VIP privileges at over 150 Hyatt hotels around the world when you book with a Travel Agent (like Virtual Travel Gurus). This includes all Park Hyatt and Andaz properties, as well as select Grand Hyatt, Hyatt Regency, and The Unbound Collection hotels. You’ll receive complimentary extras like resort credits, confirmed room upgrades and daily breakfast. So if you don’t have top tier status with Hyatt, through the Privé program, you’ll get many of the same benefits at no extra cost to you!

So yes, we still occasionally stay at a Hilton Hotel or Marriott property. But we’ve found ourselves becoming more loyal and in love with Hyatt.